Acceptable use policy

Last updated: 3 October 2026

This Acceptable Use Policy applies to all hosting, server, VPS, domain and other services provided by MB Kodvalley. It forms part of our Terms of Service and protects our customers, our network and the public.

1. Prohibited content

You may not use our services to store, publish or distribute:

• content that is illegal under EU law or the law of Lithuania, including child sexual abuse material, terrorist content, illegal hate speech and content infringing intellectual property rights;
• malware, ransomware, spyware or tools intended to compromise systems without authorisation;
• phishing pages or content that impersonates other organisations or persons to deceive;
• fraudulent offers, counterfeit goods or illegal gambling.

2. Prohibited activities

• sending unsolicited bulk e-mail or other spam, or operating open mail relays or open proxies;
• attacks against other systems, including denial of service, unauthorised scanning, brute force attempts or exploitation of vulnerabilities;
• security testing of systems you do not own or are not authorised in writing to test;
• operating botnets or command and control infrastructure;
• circumventing technical limits or using resources in a way that harms other customers or the stability of the network;
• using our services to violate the privacy or personal data rights of others.

3. Your responsibilities

You are responsible for the security of your servers and accounts, including updates, strong credentials and monitoring. If your system is compromised and used for abuse, you must remedy the situation promptly.

4. Reporting abuse

Anyone can report illegal content or abuse originating from our network through our abuse reporting form or to abuse@kodvalley.com. Notices should contain the exact location (IP address or URL), a description and, where possible, evidence. We handle notices diligently, objectively and in a timely manner, in line with Article 16 of the Digital Services Act.

5. Enforcement

Depending on the severity, we may request the customer to remove content or fix the issue within a deadline, restrict access to specific content, suspend the service or terminate the contract. In urgent cases, such as active phishing, malware distribution or attacks, we may act immediately. Where we restrict content, we inform the affected customer with a statement of reasons under Article 17 of the Digital Services Act, unless the law or an authority prohibits this.

6. Complaints

If you disagree with a decision we made about your content or service, you can contact legal@kodvalley.com within six months. We review the decision under the supervision of a person who was not involved in the original decision and inform you of the result.

7. Cooperation with authorities

We cooperate with competent authorities and respond to lawful orders. We inform authorities without delay when we become aware of information giving rise to a suspicion that a criminal offence involving a threat to the life or safety of persons has taken place or is likely to take place.