Legal
Legal centre
Terms, policies and statements that govern our website and services, aligned with the GDPR, the EU AI Act, the Digital Services Act and EU consumer law.
Company
Customers and services
Terms of service
The rules for accounts, orders, payments and every service we provide.
Last updated: 3 October 2026
Withdrawal and refund policy
Your 14-day right of withdrawal, cancellations and refunds.
Last updated: 3 October 2026
Acceptable use policy
What is not allowed on our servers, hosting and domains.
Last updated: 3 October 2026
Privacy and data
Privacy policy
How we process personal data under the GDPR and your rights.
Last updated: 3 October 2026
Cookie policy
The strictly necessary cookies we use and how to manage them.
Last updated: 3 October 2026
Data processing agreement
Article 28 GDPR terms when we process data for customers.
Last updated: 3 October 2026
AI, security and accessibility
AI policy
How we develop and use AI in line with the EU AI Act.
Last updated: 3 October 2026
Security and vulnerability disclosure
How to report vulnerabilities and how we respond.
Last updated: 3 October 2026
Accessibility statement
Our commitment to WCAG 2.1 AA and how to report barriers.
Last updated: 3 October 2026